Appointments

We warmly welcome all students who’d like to meet with a counselor at the Counseling Center.

  • To schedule your first appointment, please come to the Counseling Center in person Monday – Friday between 9:00 a.m. and 3:00 p.m. (11:00 a.m. to 3:00 p.m. on Wednesdays).
  • For appointments after your first, you may schedule by calling 919.515.2423.
  • For counseling emergencies during office hours, please come to the Counseling Center and ask to be seen.
  • For after-hours emergencies, please call 919.515.2423 and speak to the counselor on call.

Making your first appointment

If it’s your first appointment or if you haven’t seen your counselor recently, please come by the Counseling Center Monday – Friday between 9:00 a.m. and 3:00 p.m. (11:00 a.m. to 3:00 p.m. on Wednesdays) to schedule a session.

What to expect

You’ll be asked to complete paperwork and will meet briefly with a triage counselor. This meeting is not a counseling session but an opportunity for the triage counselor to learn about your situation and determine your needs. He or she will make a referral for on- or off-campus services—whatever is most appropriate for you.

Please allow enough time to park (if needed), complete the paperwork, and meet with a triage counselor. Your wait time will vary depending on the number of students requesting services at any given time. Students who arrive after 3:00 p.m. will meet briefly with a triage counselor if they are experiencing a psychological emergency.

If you are unable to come to the center between 9 a.m. and 3 p.m. to make an appointment, or you would have to drive a great distance to come in, please call the center at 919.515.2423 to discuss your situation with a triage counselor.

Making a follow-up appointment

If you’ve been seen by your counselor recently and need to schedule a follow-up appointment, please call us at 919.515.2423 or come by the center during office hours.

Rescheduling or canceling your appointment

To reschedule an appointment, please call us at 919.515.2423. You may cancel an appointment by completing the appointment cancellation online form, but you’ll need to call during office hours to reschedule. Please note you must cancel 24 hours in advance to avoid a $25 “no-show” charge.

If you’re having a mental health emergency

If you or someone you know needs immediate help, a counselor is always available. Emergency services can be accessed 24 hours per day, 365 days per year.

For mental health emergencies during office hours (Monday ­– Friday, 8:00 a.m. to 5:00 p.m., except holidays), please come to the Counseling Center to talk to a triage counselor. If you are experiencing an emergency but are unable to come to the center during the day, please call us at 919.515.2423.

For after-hours emergencies (after 5:00 p.m. and on weekends and holidays) please call  919.515.3000 to speak to an on-call counselor.