Getting Started

The Counseling Center offers a variety of services for NC State students.

  • To get started at the Counseling Center, please come in person Monday – Friday between 9:00 a.m. and 3:00 p.m. (11:00 a.m. to 3:00 p.m. on Wednesdays).
  • For counseling emergencies during office hours (Monday ­– Friday, 8:00 a.m. to 5:00 p.m., excluding University holidays), please come to the Counseling Center and ask to speak with a counselor.
  • For after-hours emergencies, please call 919.515.2423, and select option 2, which will bring you to the counselor on-call.

Whether it’s your first appointment or it’s been awhile since you have seen a counselor, please come by the Counseling Center Monday – Friday between 9:00 a.m. and 3:00 p.m. (11:00 a.m. to 3:00 p.m. on Wednesdays).

What to expect

You’ll be asked to complete paperwork and will meet briefly with a triage counselor. This meeting is not a counseling session but an opportunity for the triage counselor to learn about your situation and determine your needs. The counselor will make a referral for on- or off-campus services—whatever is most appropriate for you.

Please allow enough time to park (if needed), complete the paperwork, and meet with a triage counselor. Your wait time will vary depending on the number of students requesting services at any given time. Students who arrive after 3:00 p.m. will meet with a triage counselor if they are experiencing a psychological emergency.

If you are unable to come to the Counseling Center between 9:00 a.m. and 3:00 p.m. to make an appointment, or you would have to drive a great distance to come in, please call the Center at 919.515.2423 to discuss your situation with a triage counselor.

Making a follow-up appointment

If you’ve been seen by your counselor recently and need to schedule a follow-up appointment, please call us at 919.515.2423 or come by the Center during office hours.

Rescheduling or canceling your appointment

To reschedule an appointment, please call us at 919.515.2423. You may cancel an appointment by completing the appointment cancellation online form, but you’ll need to call during office hours to reschedule. Please note you must cancel at least 24 hours in advance to avoid a $25 “no-show/late cancellation” charge.

If you’re having a mental health emergency

If you or someone you know needs immediate help, a counselor is always available. Emergency services can be accessed 24 hours per day, 365 days per year.

Both NC State students and non-students can utilize any of the following crisis resources:

  • Emergency Medical Services – 911, or visit the nearest hospital emergency room

  • National Suicide Prevention Lifeline (24/7) – 1-800-273-TALK (8255) or https://suicidepreventionlifeline.org/chat/ for online chat

  • Substance Abuse and Mental Health Services Administration (SAMHSA) Treatment Referral Helpline (Monday through Friday, 8am to 8pm ET) – 1-877-SAMHSA (726-4727)

  • National Sexual Assault Hotline (24/7) – 1-800-656-HOPE (4673)

  • National Domestic Violence Hotline (24/7) – 1-800-799 SAFE (7233) or 1-800-787 3224 (TTY)

  • National Eating Disorders Association Helpline (Monday through Thursday, 9am to 9pm EST; Friday, 9am to 5pm ET; excluding holidays)- 1-800-931-2237

  • IMAlive – https://www.imalive.org/ for online chat

Additional local resources can be accessed through the following link:

The above resources are not affiliated with, nor endorsed by the NC State Counseling Center.