Community Operationalized: 

• a group of people with a shared sense of place with commonalities such as norms, values, customs, and identity that embrace diversity and do not default to white ways of being 
• a sense of belonging to a group
• used to bring about change or undertake change together
• sense of cohesion, safety, and trust
• recognize the strengths and weaknesses 
• promote participative processes that empower the whole
• uphold values
• care about one another
• sense of being more impactful as a whole rather than as many individuals with shared goals or purpose

Example:

Live our values, engage with transparency, promote safety, and build trust so that all feel like they belong and are empowered to speak up. We are stronger as a collective (Community) 

Cultural Humility Operationalized:

• maintain an interpersonal stance that is other-oriented
• self-humility
• acknowledge that we don’t know everything about other cultures/identities or how our behavior affects others
• must examine our own values and that is a lifelong process
• own biases that get in the way of seeing others’ cultures and perspectives

Example:

Continually examine our own biases, acknowledge that others are experts of their own cultures, and recognize the impact of our behaviors on others (Cultural Humility). 

Accountability Operationalized:  

• act with integrity
• live our values
• be responsible
• take ownership
• being answerable for oneself
• prioritize values
• follow through on commitments 
• hold each other accountable

Example: 

Act with integrity, take responsibility for our actions, and follow through with commitments that bring us back in line with our values both individually and communally (Accountability).

Compassion Operationalized: 

• kindness, caring, and concern for another 
• we care about one another and ourselves, and respond to members in distress

Example:

Respond thoughtfully to others and demonstrate caring and concern at all times but especially in times of distress (Compassion). 

Quality of Care Operationalized: 

• ensure services are accessible and equitable as well as effective
• safe
• student-centered – attuned to and focused on the student
• meets needs across the prevention to crisis spectrum
• culturally appropriate and culturally affirming 
• trained in serving diverse populations and using cultural humility 
• trauma informed
• current student and staff need is priority over productivity

Example: 

Provide culturally-appropriate, competent care that is equitable and accessible to students (Quality of Care).