Community Operationalized:
- a group of people with a shared sense of place with commonalities such as norms, values, customs, and identity that embrace diversity and do not default to white ways of being
- a sense of belonging to a group
- used to bring about change or undertake change together
- sense of cohesion, safety, and trust
- recognize the strengths and weaknesses
- promote participative processes that empower the whole
- uphold values
- care about one another
- sense of being more impactful as a whole rather than as many individuals with shared goals or purpose
Example:
Live our values, engage with transparency, promote safety, and build trust so that all feel like they belong and are empowered to speak up. We are stronger as a collective (Community)
Cultural Humility Operationalized:
- maintain an interpersonal stance that is other-oriented
- self-humility
- acknowledge that we don’t know everything about other cultures/identities or how our behavior affects others
- must examine our own values and that is a lifelong process
- own biases that get in the way of seeing others’ cultures and perspectives
Example:
Continually examine our own biases, acknowledge that others are experts of their own cultures, and recognize the impact of our behaviors on others (Cultural Humility).
Accountability Operationalized:
- act with integrity
- live our values
- be responsible
- take ownership
- being answerable for oneself
- prioritize values
- follow through on commitments
- hold each other accountable
Example:
Act with integrity, take responsibility for our actions, and follow through with commitments that bring us back in line with our values both individually and communally (Accountability).
Compassion Operationalized:
- kindness, caring, and concern for another
- we care about one another and ourselves, and respond to members in distress
Example:
Respond thoughtfully to others and demonstrate caring and concern at all times but especially in times of distress (Compassion).
Quality of Care Operationalized:
- ensure services are accessible and equitable as well as effective
- safe
- student-centered – attuned to and focused on the student
- meets needs across the prevention to crisis spectrum
- culturally appropriate and culturally affirming
- trained in serving diverse populations and using cultural humility
- trauma informed
- current student and staff need is priority over productivity
Example:
Provide culturally-appropriate, competent care that is equitable and accessible to students (Quality of Care).