Counseling Telehealth by AcademicLiveCare

In addition to the robust counseling services offered through the NC State Counseling Center, we have partnered with AcademicLiveCare to expand the services available to our students. All NC State degree-seeking students can access up to 12 free telehealth counseling appointments over the next calendar year through the platform.

All AcademicLiveCare mental health professionals are licensed and credentialed to deliver you the best care possible.

Access AcademicLiveCare

There are two ways to access this new service, either through scheduled appointments or through 24/7 in-the-moment counseling.

Scheduled Therapy Sessions

Appointments are typically available within 24-48 hours, however as this new service is implemented, wait times may vary. If you need immediate assistance, you can access 24/7 in-the-moment counseling.

To schedule an appointment, download the AcademicLiveCare free app from Google Play or the App Store, or visit then create an account and sign in using your username and password.

After creating your account or signing in, use the following service key and coupon code* to schedule your free sessions:

  • Service key: ALCNCSTATE
  • Coupon code: ALCNCSTATE

If you require technical assistance, please email or call (866) 882-0343.

*Please note a charge will appear for the service. It is important to use the coupon code to zero out the fee.