Make an Appointment

Schedule Your First Appointment

If you haven’t visited us before, or it’s been a while, here’s what to do:

1. Complete paperwork at go.ncsu.edu/cou-intake.
   • Paperwork is available during access hours (listed below).If you need help outside of those hours, please call 919-515-2423.
   • The forms are best viewed on a computer, not a mobile device. 
2. Choose if you want to be seen as soon as possible or if you want to make an appointment for a future date.
   • Select “1a – Triage Paperwork to be seen as soon as possible” to start your paperwork online and you would like to be seen as soon as possible.
   • Select “1b – Triage Paperwork to schedule an appointment” to pick a time for your initial consultation within the next 5 business days. If no appointments are available, you’ll have the opportunity to be seen as soon as possible working with your schedule.
3. Speak with a screening counselor, who will help match you with the right services.
   • You’ll receive a Zoom link to the Counseling Center’s virtual waiting room by email after completing your paperwork.  

If you don’t complete your paperwork the same day you started it, you’ll get an email the next business day about completing the remaining forms. In some cases, a clinician may reach out to you the same day. 

Learn about embedded counseling in each college.

Please call the Counseling Center at 919.515.2423 before beginning paperwork if you fall into any of the following categories:

• You are not physically in the state of North Carolina.
  • State licensing laws do not allow Counseling Center clinicians to offer therapy services across state lines. However, the Counseling Center can offer a one-time consultation with a clinician to assist you in finding mental health services in the state you are currently in.
• You are under 18 years old.
• You have previously received services at the Counseling Center.
• You want to meet with an Academic Counselor for withdrawal processes and/or dropping a course(s).
• It’s after 3 p.m. and screening appointment hours are over for the day.
• You’re not enrolled in classes for the current semester.
• You have an urgent need. 
• You are seeking general information about the Counseling Center.

Schedule a Follow-Up Appointment

Call 919.515.2423 if you’ve been seen by your counselor recently and need to schedule a follow-up appointment.

Reschedule or Cancel an Appointment

Cancel: Cancel online or call 919.515.2423 

• You can cancel through the online form, but you’ll need to call if you want to reschedule. 
• You need to cancel at least 24 hours in advance to avoid a $25 no-show/late cancellation charge.

Reschedule: Call 919.515.2423